| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c4700 _d4700 |
||
| 008 | 211210b xxu||||| |||| 00| 0 vie d | ||
| 020 |
_a0866120858 _c40000 |
||
| 082 | 0 | 4 |
_223rd ed. _a647.94 _bK19 |
| 100 | 1 | _aKasavana, Michael L. | |
| 245 | 1 | 0 |
_aFront office procedures _cMichael L. Kasavana, Richard M. Brooks |
| 250 | _a4th ed. | ||
| 260 |
_aEast Lansing, Michigan _bEducational Institute of the American Hotel & Motel Association _c1995 |
||
| 300 |
_axviii, 489 p. _bill. _c29cm |
||
| 504 | _aIncludes bibliographical references and index | ||
| 520 | 3 | _aThis book includes the world of hotels, the guest cycle, front office management | |
| 653 | _aQuản trị khách sạn | ||
| 700 | 1 | _aBrooks, Richard M. | |
| 942 |
_2ddc _cBK |
||