Kasavana, Michael L.
Front office procedures / Michael L. Kasavana, Richard M. Brooks .- 4th ed. .- East Lansing, Michigan : Educational Institute of the American Hotel & Motel Association , 1995 .- xviii, 489 p. : ill. ; 29cm
Includes bibliographical references and index
Front office procedures / Michael L. Kasavana, Richard M. Brooks .- 4th ed. .- East Lansing, Michigan : Educational Institute of the American Hotel & Motel Association , 1995 .- xviii, 489 p. : ill. ; 29cm
Includes bibliographical references and index